Refund policy

Returns & Refunds Policy

Can I return my order?

We hope you adore your Homegrown pieces as much as we do. We make sure every product has detailed descriptions and size guides to help you choose the right fit.

If you’re unsure about sizing, we always recommend sizing up — your little one will grow into it before you know it!

For change-of-mind returns, we offer store credit.

If you’re looking to exchange for another size, we’ll simply add the value of your item as credit to your customer account. You can then repurchase the size you need whenever you’re ready.

You can lodge your return quickly and easily through your customer account - just click here to get started.

Please note: For change-of-mind returns and size exchanges, customers are responsible for covering the cost of return shipping. (We’ll happily cover return shipping for any faulty items.)

Return Address

Homegrown – Shiperoo Fulfilment
Warehouse 4, 36–60 Taras Avenue
Altona North VIC 3025
Australia

If you believe your item is faulty, please reach out to us directly at hello@homegrownkids.com.au so we can help right away.

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Can I return a sale item?

Sale items can’t be returned or exchanged unless they’re faulty. This includes flash sale items.

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Faulty Garments

In the rare event that your item arrives damaged or faulty, please email us at hello@homegrownkids.com.au as soon as possible.

Once the item is assessed and deemed faulty, we’ll offer:

• A replacement (if the item is still in stock), or

• A full refund once we receive the returned piece.

We’ll also cover all return shipping costs for faulty items.