Shipping policy

How much is shipping?

We offer an extremely efficient FREE express delivery service (1-3 days) on all orders over $150. We also upgrade all other orders to express post for a flat rate of $10 (1-3 day delivery to all major cities in Australia), please place your order before 2:00 pm AEST.

Standard shipping is a flat rate of $8 and express is $15. 

How long will my order take?

Standard Delivery: 7-10 business days delivery to all major cities in Australia.

Express Delivery: 3-7 business days delivery to all major cities in Australia.

If your order is placed after 2:00pm AEST, it will be dispatched the following business day. If your order is placed over the weekend, it will be dispatched on the Monday. Please allow an extra 24 hours processing time on public holidays and peak sales periods.

What if I am not home to receive my delivery?

If no one is at your specified shipping address the courier will leave instructions for your to collect or organise redelivery of your package. Please leave a note in your order if you give permission for the parcel to be left in a safe place. We recommend your parcel be sent to an address where there will be someone to receive it between 9am - 5pm.

How do I track my order?

Once your order is dispatched, you will receive an email containing your tracking number which will allow you to see how close you are to receiving your package. If you require any further assistance please email hello@homegrownkids.com.au